The work
Things I have built.
Six of them are written up in full: what the problem actually was, what I chose and why, and the number it moved. The rest of the list is here too, with links to the public record.
- 40+hours a week returned by one agent
- 85%fewer errors on the quotes it reviews
- 75→ to 95%customer satisfaction after AI coaching
- 0tokens per recall, memory built outside the model
Case studies
Written up in full.
- Zero-token recall: building memory outside the modelA local second brain that answers recall questions before any model runs, a fleet of scheduled agents, and real tools wired in over MCP.
- Cut quote errors 85% with an AI quote review agentA Microsoft Copilot Studio agent that reviews inbound quotes end to end, inside the tools the team already used.
- Raised customer satisfaction from 75% to 95% with an AI-assisted contact centerSentiment analysis on every call instead of a sample, and coaching that reached supervisors while intervention still mattered.
- Cut processing resources 75% with an enterprise AI assistantRetrieval plus a knowledge graph over a corporate knowledge base, scoped so a plausible wrong answer was never an option.
- An AI expert for the National Electrical CodeA public tool that answers code questions from the current text, built for people standing in front of a panel.
- Forecasting EV charging demand to optimize smart gridsMachine learning demand models and ChargeGuide, the decision layer that turned a forecast into something an operator could act on.
Also shipped
Everything else.
Smaller builds, prototypes, and automations. Most of them have a public post behind them, so you can read the write-up rather than take my word for it.
- Answer engine visibility trackerWhen someone asks ChatGPT or Perplexity about a business, does it come up? There was no tool that answered that, so I built one.
- Outreach and order automationLead capture, response drafting, and order management wired end to end in n8n. Built to prove a pattern: the routine half of a sales pipeline can run itself.
- Viral AI Clipping WorkflowAutomated video repurposing workflow that generated 1.6M views in 7 days.
- MarketIntelAI + Permit Fee AutomationAn agent that gathers market intelligence and checks permit fees automatically, with GPT-backed validation.
- AI Parenting Partner AppOne baby tracking app instead of the four it replaced.
- AI-Powered Learning AssistantA learning prototype that adapts to each person's pace and style.
- Community Exchange AppA hyper-local marketplace with AI-assisted categorization and matching, built in a weekend.
- Featured in Process ReporterOn “Intelligent Decentralization” and the future of enterprise automation.
Elsewhere on this site